No More Cold Calls Collective ("we," "us," or "our") is committed to protecting the privacy of the financial advisors and users who engage with our digital marketing services. This Privacy Policy describes how we collect, use, disclose, and protect your Personal Data in compliance with the Personal Data Protection Act (PDPA) of Singapore.

1. Collection of Personal Data
   We collect Personal Data that you voluntarily provide to us when you inquire about, contract for, or use our services.
   The types of Personal Data we collect include:
   • Contact Information: Name, professional email address, and phone number.
   • Professional Details: Information necessary to verify your professional licensing status.
   • Usage Data: Non-personal information about how you access and use our website (via site analytics).
   • Payment Information (Processed by Third Party): While we process payments for services, we do not store your full credit card details on our servers. This information is securely transmitted directly to our third-party payment processor.

   
   

2. Purposes for Collection and Use
   We collect and use your Personal Data solely for the following purposes:
   • Service Provision: To provide, manage, and fulfill the direct digital marketing services contracted to you.
   • Communication: To communicate with you regarding your service agreements, invoices, and service updates.
   • Marketing & Newsletters: To send you newsletters, promotional materials, and marketing communications regarding our services, provided you have explicitly consented to receive them.
   • Site Analytics: To analyze website usage, monitor performance, and improve the user experience of our website and services.

   
   

3. Disclosure and Sharing with Third Parties
   We only disclose your Personal Data to the following third-party service providers who assist us in operating our business and delivering our services:
   • Payment Processor (Stripe): Used to securely process all financial transactions. Stripe handles the collection and storage of payment card data.
   • Email Marketing Platform (Email Octopus): Used to manage and distribute our marketing and newsletter communications.
   • Analytics Providers: Used to track and analyze website traffic and usage.
   We ensure that all third-party service providers are under contractual obligations to protect your data and use it only for the purposes we direct.

   
   

4. Data Retention
   We will retain your Personal Data for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements.
   • Active Clients: Data is kept for the duration of the client relationship.
   • Post-Relationship: We will retain essential transaction and contract data for a period of seven (7) years following the termination of our relationship to comply with applicable laws and regulatory obligations in Singapore.

   
   

5. Data Security
   We implement reasonable security measures and procedures to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks to your Personal Data.

   
   

6. Your Rights (Singapore PDPA)
   Under the Singapore PDPA, you have the right to:
   • Access: Request access to your Personal Data that is in our possession or control.
   • Correction: Request correction of any errors or omissions in your Personal Data.
   • Withdraw Consent: Withdraw your consent to the collection, use, or disclosure of your Personal Data at any time, subject to legal and contractual restrictions.
   To exercise these rights, please contact us using the information below.

   
   

7. Contact Information
   If you have any questions, concerns, or requests regarding this Privacy Policy or your Personal Data, please contact our Data Protection Officer at:
   • Email: contact@nomorecoldcallscollective.com
   • Address: 22 Sin Ming Lane #06-76 Midview City 573969